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PRIVACY POLICY

Omega Gymnastics privacy policy covers the collection and use of personal information that may be collected anytime you interact with Omega Gymnastics, such as when you visit our website, when you purchase Omega Gymnastics products and services, or when you call our office. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Omega Gymnastics, and we go to great lengths to protect it.

 

Why we collect personal information

Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products, programs and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on announcements, special offers, and events that you might like to hear about.

 

What information we collect

There are a number of situations in which your personal information is collected. For example, we may ask for your personal information when you’re discussing a program or service on the phone, using our online contact form, participating in an online survey, registering for email news updates, or purchasing a class/product.

 

When we disclose your information

Omega Gymnastics takes your privacy very seriously. Be assured that Omega Gymnastics does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within Omega Gymnastics who will safeguard it in accordance with Omega Gymnastics‘ privacy policy. There are also times when it may be advantageous for Omega Gymnastics to make certain personal information about you available to companies that Omega Gymnastics has a strategic relationship with or that perform work for Omega Gymnastics to provide programs and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our programs and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Omega Gymnastics policies. Without such information being made available, it would be difficult for you to register for programs & services, have products delivered to you, receive customer service, provide us feedback to improve our products, programs and services, or access certain services, offers, and content on the Omega Gymnastics website. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

 

How we protect your personal information

Omega Gymnastics takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Omega Gymnastics website use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Omega Gymnastics Online Store or register online for programs, you must use an SSL-enabled browser such as Firefox or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Firefox or Internet Explorer.

 

Integrity of your personal information

Omega Gymnastics has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by requesting a copy of your personal information, your program registration history, and your interactions with our staff by contacting us at the email addresses below.

Cookies and other technologies:

As is standard practice on many corporate websites, Omega Gymnastics‘ website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. Cookies must be enabled to access our site. As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Omega Gymnastics will not use the information collected to market directly to that person. In some of our email messages we use a “click-through URL” linked to content on the Omega Gymnastics website. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

 

Our companywide commitment to your privacy

As we said, Omega Gymnastics takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Omega Gymnastics employees and strictly enforce privacy safeguards within the company. In addition, Omega Gymnastics supports industry initiatives — such as the Online Privacy Alliance and TRUSTe — to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information. Omega Gymnastics' website has links to sites of other companies. Omega Gymnastics is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Omega Gymnastics may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

 

Legal:

An annual Gymnastics British Columbia registration fee is due at the time of registration. $40/child for Recreational, $175 for Team Omega, $200 for all over competitive programs. This covers the insurance of your child, and yearly Omega membership fees. One registration fee per year (September1-August31) Memberships are non refundable and non transferable. Proof of payment is required for all refunds. If there is no proof of payment we can only credit your account with the approved amount.

When paying by cheque, the full amount is due 48 hours after registration. If paying  monthly, then fees are due at the 1st of every month, All sessions cheques must be post dated.  If accounts are paid after the first of the month there will be a 3% late fee applied to the account balance. Accounts that become 30 days overdue will be considered grounds for collections action. There is a $35.00 returned check charge for any checks returned by the bank. If a check is returned by the bank, or you are late with payments, Omega gymnastics will require automatic credit card payments from that point forward. No refunds will be given. A credit will be applied on your account. Fees are subject to 5% GST. We accept cash, cheques, debit, Visa & Mastercard..All payment plan and cheque cancellations must be approved by management. Payment plan cancellation requests may take up to 10 business days to process.The gym is closed for all statutory holidays. Closure due to weather or circumstances beyond our control may not always result in a make up class. 
 

Refunds

All members are eligible for an 80% refund if the session has not started. And a $20 processing fee is applied.

Payments in full: 30 days written notice. No refund eligibility available for these following dates:

Fall session: January 1st (Week 16)

Winter/Spring session: May 1st (Week 16)

$20  fee for all Switched classes.

Monthly payments: A 30-day written notice PLUS 30 days of fees must be paid to the office after your last class.

Failure to pay the final amount owing within 30 days of your recieved invoice will automatically get charged through to collections. Fall session: no refunds to be issued after December 1st. Winter/Spring session: No refunds after May 1st. Summer session: no refunds after August 1st. The only exception to the refund policy is for withdrawals due to medical reasons when a valid doctor’s note is provided.

Birthday Parties:

  • No refunds will be given for any birthday parties.

  • Birthday parties may be transferred to a different date or time without loss of the deposit until two weeks before the party.

Drop Ins:

No Refunds will be given to any drop ins or field trip classes.

Sleepover:

No refunds will be given for any sleepover

Camps:

Refunds for 80% of the camp fees will only be given with a minimum 2 weeks notice of cancellation. Pro-rated refunds are NOT given for days absent or for any other reasons including injury or illness. All refund requests made 2 weeks in advance of the start of the camp must be submitted in writing to the office.

 

Liability Release Form

The parent/guardian gives FULL permission for Staff at Omega gymnastics to register their child up for classes over the phone. All legal/privacy are read,understood and are under affect/obliged by parent. All legal et. all is in effect when yearly Membership/GBC is paid. In consideration of allowing the previously-declared participant(s) to begin participation at Omega gymnastics, any activity on the premises and property, the undersigned, for themselves, and/or being the legal and acting guardian of participant, acting for themselves and on behalf of the participant, release and hold harmless Omega gymnastics, its owners, officers, employees, and agents of and from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death, that may be sustained by the participant and/or the undersigned, while in or upon the premises upon which Omega gymnastics. is conducted, or any premises under the control and supervision of Omega gymnastics, its owners, officers, employees, or agents or in route to or from any of said premises, or while at any premises or place when activities sponsored by or participated in by Omega gymnastics, its owners, officers, agents, or employees.

 

Assumption of Risk

 Participation in physical activities can involve motion, rotation, and height in a unique environment and as such carries with it a certain assumption of risk. The undersigned and the participant(s) choose to voluntarily enter upon said premises under the control of said corporation, knowing their present condition and knowing that said condition may become more hazardous and dangerous during the time the participant or the undersigned is upon said premises. The undersigned and the participant(s) voluntarily assume any and all risks of loss, damage, or injury that may be sustained by the participant(s) and/or the undersigned or any property owner by them while on or upon said premises described above. Omega gymnastics may but shall not be obliged to carry insurance on the participant(s), and the existence of insurance shall not change, alter, or increase the liability of the corporation to the participant and the undersigned or affect the terms of this Release.Waiver forms are used in special occasions such as field trips and group classes; the undersigned acknowledge:

1a. That he/she has read thoroughly and understands completely, the terms of Registration and Release and signs it voluntarily.

1b. That the undersigned signing either for themselves, or as Legal Guardian is, in fact, the true and legal guardian and has the consent of the participant.

 

Gym Rules and Regulations

Athletes must come prepared for class and arrive on time. No jewelry, long sleeve shirts or jeans. Athletes are asked to wait outside the gym for their classes to start before entering the gym. A coach will come to the front area and call upon the group. No use of the equipment is permitted unless under the supervision of their coach. NO FOOD OR BEVERAGES and outdoor footwear are allowed in the gym area, this includes chewing gum and candy. Only athletes participating in a class are permitted to enter the gym. Parents and siblings are welcome to stay and watch from the viewing area.

 

Medical Release

The undersigned gives permission for Omega gymnastics owners, officers, employees, and/or agents to seek emergency medical treatment for the participant(s) in the event they are unable to reach any parent or guardian. The Parent/guardian also agrees that they themselves will be responsible for any financial debt incurred by said action.

 

Marketing Release

The parent/guardian understand that their child’s likeness may be used in Omega gymnastics ads, promotional videos, website material, or various other marketing. These images will be used for Omega gymnastics purposes only, and will not be given or sold to outside companies or individuals.

 

Team Omega Rules

Team O payments are due on the first of every month. Any late payments after the 1st are automatically charged $35 late fees. Team O participants are required to complete in 3 competitions/year which are chosen by the head coach. Late fees apply to those who register their child up for the competition later than the due date. A written notice is required for those athletes who withdraw before the end of the semester (June) and 30-calandar days of fees will be charged. The only exception to the refund policy is for withdrawals due to medical reasons when a valid doctor’s note is provided.

All Team O athletes are required to be in the yearly group Team picture.

All Team O athletes are required to purchase a bodysuit and any other teamwear.

All Team O athletes are required to have a beam and floor routine.

All Team O athletes are required to participate in at least one fundraising activity